It is designed to add warmth and elegance to your outdoor spaces in cold weather. Turning your garden or terrace into a warm atmosphere with its aesthetic and stylish design, this fireplace will be an indispensable part of your pleasant moments. Enjoy the fire outdoors.
TURTLE
Dimensions: 85x85x60 (h) cm
Capacity: 7.5 kW
Full Burn:0.6 Kg/h --- 20 hours
Half Flame: 0.35 Kg/h --- 34 hours
Product Return:
Return Policy:
TREX FOREIGN TRADE INOX END. If any malfunction or damage is detected in the products sold by MUTFAK, you can return the product within 14 days from the date of receipt.
The product must be unused, unaltered and in its original packaging.
All accessories, warranty documents and user manuals that come with the product must be returned in full.
Return Process:For the product you want to return, you can send your return request by calling our customer service line at 05399703027 or sending an e-mail to unaldimustafacan@gmail.com.
Our customer service representatives will give you the necessary information about the return process.
The product is returned to TREX DIŞ TİCARET INOX END. It should be sent to KITCHEN address. Return shipping costs are the responsibility of the customer.
Return Result:Once the return is approved, the refund will be made within 14 days at the latest.
If the refund was made with a credit card, the refund amount will be credited to your credit card. For other payment methods, the refund will be processed according to the relevant method.Refund:
Refund Policy:
Refunds are made only as a result of the product return process.
TREX DIŞ TİC. INOX END. Refunds are made over the price purchased by the KITCHEN.
Shipping charges are not refundable.
Money Back Process:Once the product return is approved, the refund process will be initiated within 14 days at the latest.
Refunds will be made according to the customer's payment method.
Contact information:Customer Service Number:05399703027
Customer Service E-Mail Address: unaldimustafacan@gmail.comTREX DIS TIC. INOX END. MUTFAK reserves the right to change the product and refund policy. We recommend that you check our website or our customer service regularly to be aware of policy changes.
Please read and make sure you understand our product return and refund policy. For more information about returns, you can contact customer service.
TREX DIS TIC. INOX END. As MUTFAK, we continue our commitment to provide you with the best shopping experience. Thank you for choosing us.
TREX FOREIGN TRADE INOX END. MUTFAK, as a business that prioritizes customer satisfaction, has determined its shipping information and policy as follows:
Shipping Process:
Order confirmation:
An order confirmation will be sent to you automatically when your order is received on [Order Date and Time]. This confirmation email confirms that your order has been received and processed. Keep the order number, because in case of any problem you can contact our customer service using this number.
Shipping Process:
Your order is processed and packaged during the deadline given to you. Once the shipping process begins, you will be provided with a shipping tracking number and estimated delivery date.
Shipping Notice:
A shipping notification will be sent to you when your order has been shipped. This notice will include the shipping tracking number, carrier information, and information about the status of your order.
Shipping Fees:
TREX FOREIGN TRADE INOX END. KITCHEN can offer free shipping on orders over a certain shopping amount. Free shipping terms and limits are stated on the "Free Shipping" page on our website.
For orders below a certain shopping amount, the shipping fee is charged to the customer. The shipping fee may vary depending on the order's shipping address and shipping method selected.
Delivery Options:
TREX FOREIGN TRADE INOX END.MUTFAK offers the opportunity to send your orders with different delivery options such as Yurtiçi Cargo, Aras Cargo or Ege Transportation Ambar. You can choose your order at the time of delivery according to your preferred method.
Change of Delivery Address:If you wish to change your shipping address after the shipping process has begun, please contact our customer service as soon as possible. However, if the shipment is on its way, a change of address may not be possible.
Delivery Issues and Returns:If you experience a delivery problem with your order or find damage to products, please contact our customer service immediately. We will try our best to solve your problems as soon as possible.
TREX FOREIGN TRADE INOX END. MUTFAK reserves the right to change the shipping policy. We recommend that you check our website or our customer service regularly to be aware of policy changes.